Far from just raising pinkie fingers and spooning soup, today’s etiquette includes everything from effective networking to appropriate social media engagement to the perfect, polished look. For new graduates and seasoned nurses alike, mastery of modern etiquette is critical to personal and professional success.
Toxic Nursing aims to curb bullying with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments.
Building on the strength of previous versions, the fourth edition is fully revised to include updated content based on more than a decade of the model’s use, refinement in real-life settings, and feedback from nurses and other healthcare professionals around the world.
Core Competencies of Civility in Nursing & Healthcare provides practical solutions to create and sustain communities of civility, diversity, inclusion, and respect in academic and healthcare environments.