Student Workbook for High Reliability Organizations, Second Edition

This student workbook for High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, will help students who are learning about application of high reliability to patient safety and quality and can be used as part of a patient safety and quality course at a variety of academic levels.

The textbook equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. The new edition builds on the foundation of the first book with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability. According to authors Cynthia Oster and Jane Braaten, nurses—who are on the front line of providing safe and effective care—are ideally situated to drive high reliability.

The student workbook contains chapter-by-chapter learning activities that introduce students to high reliability, explain the concepts of high reliability and high reliability organizations (HROs), provide examples of what the concepts would look like in everyday practice, and describe the information and tools nurses and other healthcare providers need for the organization to become an HRO.